Frequently asked questions
How Much Are The Shipping Charges?
Shipping is Free on prepaid orders and 99rs. Extra charges for COD (cash on delivery) orders.
My Products Are Still In Shopping Cart, Has My Order Been received Properly
Please notice that you will receive an order confirmation e-mail once you have put your order. Make sure the order and address information are right. Please contact customer support as soon as possible if anything is wrong via telephone or chat button.
How To Track My Order?
When your order is ready, we’ll send you a confirmation email with our parcel carrier’s tracking address, which you can use to track your order. Please keep in mind that once your package has been dispatched from our warehouse, your tracking connection can take up to 24 hours to update.
My Order Wasn't Delivered?
For a variety of reasons, your shipment might be returned. Please double-check the address information if the shipment cannot be shipped. Furthermore, the package could have been damaged during transit. In any case, please contact our customer service department, which will assist you. Feel free to mail or call us on: care@kttell.com, 9016170816.
How Many Day Take For Shipping?
All shipments (In India) are conveyed commonly in 5-7 business days after the request is gotten by us.